Privacy Policy

1. Introduction & Scope

The BrightQ Solutions ("Company," "we," "us," or "our") is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, and disclose information from and about you when you visit our website (www.thebrightqsolutions.in) or use our services.

By using our Service, you agree to the collection and use of information in accordance with this policy. This policy is governed by Indian law.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Name, Email address, Phone number.
• Geographical location (for project feasibility/consultation).
• Technical data related to solar needs (e.g., roof size, electricity consumption).

2.2 Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. How We Use Your Data

The BrightQ Solutions uses the collected data for various purposes:

• To provide and maintain our Service and notify you about changes.
• To fulfill consultation requests and provide personalized solar solution proposals.
• To monitor the usage of our Service and prevent fraud or abuse.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support and improve our products and services.

4. Sharing Your Information

We will not share your Personal Data with any third parties except in the following limited circumstances:

• Service Providers: We may employ third party companies and individuals to facilitate our Service (e.g., website hosting, CRM platforms), who will have access to your data only to perform these tasks on our behalf.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect the personal safety of users, or protect against legal liability.
• Business Transaction: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement a variety of security measures, including SSL encryption and restricted employee access controls, to safeguard your information.

6. Your Data Protection Rights

Depending on your location, you have certain data protection rights. You have the right to:

• Access, update, or delete the information we have on you.
• Object to the processing of your Personal Data.
• Request that we restrict the processing of your Personal Data.
• Request a copy of your Personal Data in a portable format.
• Withdraw consent at any time where The BrightQ Solutions relied on your consent to process your Personal Data.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: sales@thebrightqsolutions.in
• By phone number: +91 79860 95106
• By mail: SCO-90D, Top Floor, City Heart, Kharar, Mohali, Punjab, 140301